That Super Show

Cathy Duncan

Cathy Duncan Profile Photo

Senior Consultant at TCS

Cathy Duncan is an executive leader with extensive experience managing business and team performance across a wide range of financial services environments, including banking, funds management, dealer groups and integrated financial organisations.

Over her career she has embraced opportunities to stretch and diversify her capabilities, leading to senior roles spanning marketing and communications, direct channel management, product development and strategy, relationship management and market research. This breadth and depth of experience underpin her strength as a capable leader with deep technical knowledge and a proven ability to build, grow and nurture high‑performing teams.

Client‑centric in her approach, Cathy is passionate about customers and customer‑led design, and has successfully led major business transformation and change programs across product development, remediation and organisational responses to shifting market and regulatory conditions. A strong problem solver and people leader, she is known for setting clear vision, overcoming obstacles and bringing people along the journey to deliver successful business outcomes.

Member Engagement Breakthroughs: Insights from Engage 2025
13
Nov. 25, 2025

Member Engagement Breakthroughs: Insights from Engage 2025

#13. Hosts Neil Benson and Sarah Penn dive deep into the world of Australian superannuation. This week, they're joined by an insightful panel of guests—including Emma Jonceski (Aware Super), Cathy Duncan (TCS), Alana Devitt (CoreData), Dan McKean (Chandler), and Zoe Sheehan (TAL)—as they unpack all the highlights from the IBRC Engage 2025 Future of Member Engagement, Comms, and Experience Forum. From industry stats that’ll make you rethink member engagement, to personal stories and clever ideas ...